As the UX lead on the Jobs in Kent project, I focused on creating a more intuitive and efficient user experience. The goal was simple: eliminate unnecessary steps and empower job seekers to find and apply for the right roles quickly. That's why I designed a central dashboard, a one-stop-shop for everything a user needed, removing those frustrating multiple click-throughs.

The heart of this dashboard was the Quick Apply Panel. I wanted to make applying for multiple positions as easy as possible. My solution? The "Apply All" feature. A feature that had never been implemented on recruitment website before. Users could select a bunch of jobs and fire off their applications in one go. Of course, they could still apply individually if they preferred. And for those roles that needed a bit more thought, a "Save" function automatically moved jobs to the Saved Jobs Panel for later consideration. I even highlighted roles needing extra attention, like those requiring cover letters or additional information, in a distinct orange colour.

To keep everyone oriented and on track, I implemented Quick Tab Links at the top right. These clearly labeled tabs made navigating between job applications, saved jobs, and recommended openings a breeze. They served as handy shortcuts, allowing users to jump to the section they needed in an instant.

Speaking of the Saved Jobs Panel: this was where users could revisit those nearly-but-not-quite-there opportunities. Saving a job immediately highlighted the "Saved Jobs" tab at the top, providing a visual reminder. To move a saved job to the application stage, the user simply selected "Add to Apply," transferring the job to the Quick Apply Panel. And, of course, users could easily delete jobs they no longer wanted.

Finally, the Recommended Jobs Panel was designed to surface new and relevant opportunities that users might have missed. The call-to-action buttons within this panel worked seamlessly with the others. "Add to Apply" moved the job to the Quick Apply Panel; "Save" moved it to the Saved Jobs Panel - a cohesive and intuitive system.

After completing the UX design, close collaboration with the design team ensured a smooth handoff.

A few months later, I circled back with Jobs in Kent to learn about the impact of the new features. To my immense satisfaction, the CEO shared some incredible news: a fourfold increase in results! The new features were a resounding success, not only for Jobs in Kent but, more importantly, for job seekers navigating the often-challenging search for their next role.